- Mike's Plum St.
![[ Shop Logo ]](/images/shops/1703/1703logo.jpg)
We are highly recommended by verified reviews
Mike's Plum St.
360-754-3990
1001 Cooper Point Rd. SW, Suite 200
Olympia, WA 98502 47.038879 -122.940009
http://mikesplum.mechanicnet.com/
360-754-3990
1001 Cooper Point Rd. SW, Suite 200
Olympia, WA 98502 47.038879 -122.940009
http://mikesplum.mechanicnet.com/
4.93/5.00 average rating
703 reviews
703 reviews
[ Write a Review ]
|
|
|
|
| Fast, friendly service. Scheduled me on the day of the call. Gave me options for factory or aftermarket parts. Called to notify me the price would be higher than quoted due to additional parts needing replacement. I would use them again. |
|
|
| First time visit has been positive, from scheduling to interfacing at the shop to punctuality. I will be going back. |
|
|
| My 2003 Hyundai was towed in and the problem was the Alternator. Thank you for discovering that my Right Wheel was missing 2 lug nuts and the 3rd was broken off. I am very disturbed that I have been driving not knowing this. However, I would have appreciated if you would have checked my fluid levels. My car was 1 quart low in oil. I depend on you to check and make sure everything is in good order. Thank you! |
|
|
|
|
| Mike's had been taking care of my cars for over 10 years and I wouldn't have anyone else take over. They are all polite and helpful, can get me in quickly, and check the car for things that need to be done - and the urgency of doing those things. Thanks! |
|
|
|
|
|
|
| Great attention to detail and does not push to do work that is not necessary. A professional business that does quality work. |
|
|
| The most important for me in Automotive shop is honesty, and I felt that in Mike?s Automotive. |
|
|
|
|
|
|
|
|
| Maintenance work is done well and at a competitive price. However repairs have been quoted higher than comparison prices. I had initial repairs done a few years ago on My 2004 Tahoe amounting to approximately $3k but have hesitated to return because of questionable service advisors either quoting to high or not understanding the problem or admitting their error. |
|
|
| One strong suggestion...is that if you do a job, like replace the motor to a door window, clean the window when you're done! Not very good workmanship when that job is done & you get your vehicle back & the window is all smeared & full of fingerprints! Not good. |
|
|
| I have previously had good experiences at this shop, they've done my last 3 oil changes but when I brought my vehicle in the day before Thanksgiving, the liberty was taken to replace my air filter and 2 bulbs without asking me before completing the work. Also, as it turned out, one of the very bulbs that I was charged for was not working straight out of the parking lot (although I had not had any indication that that bulb was going out). |
|
|
| It might have been an honest mistake but I won't risk going back. Got a fine oil change here. BUT on recommended services that needed doing they recommended changing out my brake fluid. Problem was it was just done less than 3 weeks before when the back brakes were done. |
|
|
| The front office people are great. My car was in for repair on a Friday. It seemed great. On Sunday the car ran out of power completely in the middle of Harrison Blvd going up the hill during a very busy time. It was really dangerous and I could have been in a very bad accident. It appeared the gas line hose wasn't put on correctly and had come off. I took it back to the shop and they looked it over and corrected the mistake. An apology was given. However, if I had been in a wreck, It would have been your shop's fault. It cost me over $800 in repair bills and you almost caused me to wreck. Now, less than 1 week later, my check engine light is on again. I am very reluctant to bring it back. I haven't decided what I am going to do. I am very busy and having my car need to be repaired really is an imposition, and costs so much! |
|
|
| My first interaction with the owner (I think) was great. He was attentive, honest, and personable. After that, the interactions with the other employees was just average. It's hard to tell if the mechanics did a good job on my car because the problem was with something I couldn't see. My car is running as usual and I hope to have no further problems, because IT'S EXPENSIVE! => |
|
|
| Unfortunately, I not only did not have a good experience but I had to pay for it, too. My service was in regards to invoice #425611. I brought my car in because the water pump would continuously run even after the car was completely turned off and locked. The parasitic draw from the continuous running of the water pump killed the battery. After recharging the battery, the problem persisted and was easily repeatable. My request was to diagnose the problem. I brought my car in and was asked to leave it overnight, which I did. The next day, I was told that the technician could not replicate the problem. That was very confusing since the issue repeatedly presented itself. I came in to pick up the car. When I took it home, the issue was immediately observed, again! I took the car to a different shop to get a second opinion. They ran diagnostics and immediately spotted the problem, along with testing the battery and noticing that it was being drained by the issue. The local independent shop root-caused the problem to the water pump, replaced the pump, and the issue has since been fully resolved. In the meantime, I am out $214.04 from your shop. Not only that, I noticed later that your shop never applied the 15% Costco membership discount from your service. A miserable experience all around. I did give you a score of 5 for professionalism and friendliness of your staff. |
